OUR STORY

 

JAY BRASSELL STARTED WORKING IN THE RV FACTORIES IN INDIANA IN 1997 AT FAIRMONT/GULF STREAM HE WORKED THERE  4 YEARS. 

    HE THEN WENT TO MONACO COACH FOR A BRIEF PERIOD AS AN ELECTRICIAN.

   JAY THEN WENT TO KEYSTONE RV WHERE HE WAS FINAL FINISH GROUP LEADER AND ALSO DID PLANT BODY WORK FOR 4 YEARS. 

   AT THE END OF THE FOUR YEARS , HE WAS RECRUITED BY BRIAN BRADY, PREVIOUS OWNER OF DAMON CORP, TO HELP START HEARTLAND RV. WHERE HE DID EVERYTHING FROM FLOORS TO FINAL FINISH FOR A YEAR.

    HE THEN WENT TO FOREST RIVER INC. WHEN THE NEW XLR LINE WAS STARTING AS ASST. PLANT MANAGER AND SWING MAN. FOREST RIVER WAS ALSO SENDING HIM AROUND THE COUNTRY TO HELP SHOW DEALERS HOW TO MAKE TIMELY AND PROPER REPAIRS TO UNITS.  AFTER DOING THIS FOR A YEAR HE LEFT TO START HIS OWN RV SERVICE CENTER IN INDIANA, WHICH HE OWNED AND OPERATED FROM 2007 TO 2013.  SOLD SHOP AND MOVED TO IOWA TO RUN A SERVICE CENTER THERE FOR 3 YEARS. THEN MOVED TO ST. LOUIS AREA TO WORK AS OPERATIONS MANAGER OF CAMPING WORLD IN WENTZVILLE MO. FOR A YEAR AND A HALF.

  HE IS AN RV REGISTERED TECH WITH 4 SPECIALTY CERTIFICATIONS.  NOW, ONCE AGAIN, WITH THE SUPPORT OF HIS WIFE AND FAMILY HE HAS REOPENED IN WRIGHT CITY, MO.

 

HEATHER BRASSELL

 I WAS A STAY AT HOME MOM OF 5 FOR MANY YEARS. I STARTED MY RV EXPERIENCE AT HEARTLAND, WHERE I STARTED AS A FINAL FINISH CLEANER, THEN MOVED ON TO OUTSIDE SEAL ON THE BIGHORN LINE. I WAS SEALING 12 UNITS A DAY ON MY OWN.

   ONCE I LEFT HEARTLAND,I STAYED HOME WITH MY CHILDREN FOR A FEW YEARS, UNTIL JAY STARTED HIS OWN REPAIR FACILITY.

I THEN WORKED ALONGSIDE HIM DOING ROOF SEALS AND REPAIRS.

 WHEN WE MADE THE CHOICE TO MOVE TO IOWA, JAY BROUGHT ME IN TO DO DETAILING ON THE SOLD UNITS. 

  KNOWING THAT I HAD THE KNOWLEDGE AND ABILITY TO BECOME A TECH, I STARTED LEARNING THE BASICS OF UNIT PREPS TO BECOME A PDI TECHNICIAN .

 AFTER 2 YEARS, I WAS MADE PDI MANAGER DUE TO MY EXPERIENCE .

 ONCE WE MOVED TO THE ST LOUIS AREA, I STARTED AT CAMPING WORLD AS A PDI TECH. THEN I  MOVED TO WARRANTY FOR 5 MONTHS. I LEARNED ALOT, BUT WAS NOT HAPPY SITTING AT A DESK. 

  NEEDING A BRAIN BREAK,LOL, I WENT TO DETAILING AS THERE WAS A SEVERE NEED FOR AN EXPERIENCED RV DETAILER. THERE, I WAS NAMED HEAD DETAILER AND WAS IN CHARGE OF ALL DETAILERS. I TRAINED THE OTHER DETAILERS AND DOUBLE CHECKED EVERY SOLD UNIT,WHILE STILL PERFORMING TECH SERVICES WHEN NEEDED.

 NOW JAY AND I ARE TAKING OUR EXPERIENCE AND CARE FOR THE CUSTOMER TO THE PUBLIC . WE PROMISE TO CARE FOR YOUR CAMPER AS IF IT WERE OURS.